Last updated: 10 January 2019
We may ask you to provide us with certain personally identifiable information that can be associated with you or that can be used to contact or identify you.
Personally identifiable information may include, but is not limited to: a) contact information – such as your full name, contact number, email address, postal address, employer and employer’s business address, and other similar information; b) Financial Information – such as full bank account details and/or credit card details; and c) sensitive personal information – such as date of birth, sex, nationality, marital status, and/or government-issued ID details (collectively "Personal Information"). Personally identifiable information does not include anonymous or aggregated information in a way that does not allow to identify a specific person. We may also require photographs of your Personal Information, as may be applicable, during the application process or while the loan is still active, in order to verify all information you supplied to the Company.
We reserve the right, with prior notice to you, to amend the type of Personal Information you may need to provide by adding new components or deleting existing components from our required identification procedure from time to time.
We may also collect your Personal Information from other sources, such as any information you provide us directly or indirectly, including information collected that you have provided us through other related services, including our customer support team.
We may also collect your Personal Information from any account or accounts on your mobile device subject to applicable laws and regulations, as such:
The Personal Information we collect from you will be used to allow us to perform the Services requested from us. We may use your Personal Information to:
We do not share your Personal Information with any third parties for their business purposes, such as, including without limitation, marketing and advertising without your express consent and authorization.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Services-related actions, to assist us in analyzing how our Service is used, or to assist us in the collection of delinquent accounts.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose, use, or store your Personal Information for any other purpose.
We may share your Personal Information with third-parties, which includes, but is not limited to the following entities:
Use of the App is not aimed at persons under 18 years old and we will not collect, use, provide or process in any other form any personal information of persons under the age of 18 deliberately.
We therefore also ask you, if you are under 18 years old, please do not send us your personal information (for example, your name, address and email address). If you are under 18 years old and you nevertheless wish to ask a question or use this App in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.
If you would like to review, change or delete any Personal Information you have supplied us with, please contact us immediately using our contact information listed below.
We retain your Personal Information during the course of your use of our Services, and thereafter, we will retain such Personal Information no longer that it is necessary and relevant for our Services for the period of from 1 (one) to 5 (five) calendar years subject to applicable laws and regulations. We may also retain Personal Information to comply with the requirements of any laws and regulations, to prevent fraud, to resolve disputes and various troubleshoot problems, and to take other actions permitted or required by applicable laws and regulations. Under our data protection policies, we will dispose Personal Information in a secured manner and in accordance with applicable laws and regulations, after such Personal Information is no longer necessary and ceases to be relevant for our Services, unless applicable laws and regulations require otherwise, or unless requested by the user in writing.
To further secure the privacy of your Personal Information, we advise to keep your account details confidential at all times.
If you believe your account or any of your personal data may have been misused or abused, or if you believe that the security and protection of your respective personal data may have been compromised, you may lodge your inquiries and complaints to the Contact Information below and briefly discuss such matter, together with your contact details for reference.
If you are not satisfied with the manner of how your complaint was handled, or if you still believe that there exists a threat of breach of your Personal Information, you may directly lodge your complaint with the local supervising authority subject to applicable laws and regulations.
for Vietnam - email@example.com;
for the Philippines – firstname.lastname@example.org;
for Indonesia – email@example.com;
for Cambodia - firstname.lastname@example.org;
for Sri-Lanka – email@example.com
for Vietnam – +84 028 710 68684;
for the Philippines – +63 2 672 78 53;
for Indonesia – +62 021 80615179;
for Cambodia – +855 16 962 512 / +855 23 967 511;
for Sri-Lanka – +94 117 463 100.
For Vietnam – Floor 6, Ha Phan Building, 17-19 Ton That Tung, Pham Ngu Lao Ward, Ho Chi Minh City, Vietnam.
For the Philippines – 22nd Floor The World Centre, 330 Sen. Gil Puyat Ave., 1209 Makati City.
For Indonesia – 3rd Floor Zone A, Oleos 2 Building, Jl. Kebagusan I No. 6, Pasar Minggu, Jakarta Selatan.
For Cambodia – LEGACY Business Center (#29), 16th Floor, Mao Tse Tung Boulevard (Street 245), Village 3, Sangkat Toul Tumpung 2, Khan Chamkarmorn, Phnom Penh, Cambodia.
For Sri-Lanka – No. 241, Dudley Senanayake Mw, Colombo 08, Sri Lanka.
Cashwagon's local company is a company duly incorporated and registered under the local laws. Cashwagon operates the online platform which connects the borrowers with the lenders, facilitates loan process and is not acting as a lender or loan provider.